How to improve customer service with artificial intelligence

Alexis Laporte founded Hubware, an artificial intelligence company that offers solutions and anticipates incidents to help companies improve their customer service.

Crossed data can predict the behaviour of social groups

A single tweet, like a single call, can seem somewhat irrelevant, but the sum of many makes it possible to trace relationships – unthinkable only two decades ago.

Tips for surviving as a freelancer in the new labour market

Despite flexible schedules and the satisfaction of laying down their own rules, the life of a self-employed worker also presents some challenges.

Predicting the future in order to make better decisions

Futurism emerges as a discipline capable of helping brands anticipate their business strategies.

Digital Disconnection outside of the workplace: could it happen?

Technological advances have created a world in which we live totally connected.…

How to become a drone pilot?

The boom in the drones sector has provided an opportunity for many…

6 pieces of advice for teleworking

Reconciling work and personal life has been something called for by workers…

Influencers: The overwhelming job of the 21st century

They have large armies of followers, an incredible appeal and are those…

Smart work: ¿Are the days of offices over?

Phones, watches, buildings, cities… Everything has been described as “smart” over recent…

The new jobs: the future of the jobs market

The irruption of new technologies and the growing robotization of the economy…